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Ten years of conversations with the bookkeepers who built real businesses — searchable, askable, actionable. Powered by The Successful Bookkeeper's entire archive.
Across the episodes, the bookkeepers who raised prices successfully did three things in common — and the order matters.
1. They got crystal clear on the value before the conversation. Every pricing shift in the library happens at a catalyst moment, not from learning a methodology. For Kimme Lafayette it was COVID hitting her cash flow. For Dan Baker it was a client doing $600K in revenue with a $19K T4 — the number was undeniable.
2. They structured the conversation as an invitation, not an announcement. Brad Wolford's "reverse opt-out" letter is the cleanest template: clients had to opt out of the new pricing, not in. Almost nobody opted out.
3. They accepted that some clients would leave — and that's the point. The clients who don't pay more are usually the clients draining your evenings and weekends. Letting them walk is what unlocks the capacity for the next tier.
Find what you need by topic.
Raising prices without losing clients
Making your first hire
Firing clients who drain you
Installing systems that run without you
Scaling a real team
Building a 6-figure solo practice
Mindset, burnout & the ceiling
Selling, exiting, legacy
What bookkeepers are asking this week.
Browse the archive.
The Hiring Mistake That Cost Me $40K — And What I'd Do Differently
Why Your SOPs Aren't Working — And How to Fix Them
Closed to New Clients: Building a 6-Figure Solo Practice by Design
The Email That Changed Everything — Lisa Campbell's Origin Story
Systematizing a 3-Person Firm Without Losing the Culture
Reverse Opt-Out Pricing — From $14K in Year One to 11 Staff
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Michael Palmer
Michael is the co-founder of The Successful Bookkeeper Global and has spent the last decade talking with the bookkeepers quietly building extraordinary firms. What started as a handful of conversations is now 500+ episodes — and one of the largest bookkeeping communities in the world.
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