The latest TSB Podcast episode playing on a phone with AirPods Max
The Successful Bookkeeper Podcast

Ask 500+ episodes anything.

Twelve years of conversations with the bookkeepers who built it — every episode and article, instantly searchable and answered in their words.

500+ episodes 100+ articles 43,000+ bookkeepers
Ask TSB · 3 episodes · 1 article
Preview
How do I raise my prices without losing clients?
Answer

Across the episodes, the bookkeepers who raised prices successfully did three things in common — and the order matters.

1. They got crystal clear on the value before the conversation. Every pricing shift in the library happens at a catalyst moment, not from learning a methodology. For Kimme Lafayette it was COVID hitting her cash flow. For Dan Baker it was a client doing $600K in revenue with a $19K T4 — the number was undeniable.

2. They structured the conversation as an invitation, not an announcement. Brad Wolford's "reverse opt-out" letter is the cleanest template: clients had to opt out of the new pricing, not in. Almost nobody opted out.

3. They accepted that some clients would leave — and that's the point. The clients who don't pay more are usually the clients draining your evenings and weekends. Letting them walk is what unlocks the capacity for the next tier.

2 of 3 free questions used today Members ask unlimited questions — plus download Brad's actual letter as an Action Pack.
Unlock unlimited

Browse the archive.

Page 33 of 46
EP157
EP157 · Sep 10, 2019

Alexandra Levit - How To Manage Your Millennial Staff Members

30-sec brief
EP157: Alexandra Levit - How To Manage Your Millennial Staff Members
EP156
EP156 · Sep 3, 2019

Nancy Gwynne-Vaughan - The Importance of Peer Groups For Your Success

30-sec brief
EP156: Nancy Gwynne-Vaughan - The Importance of Peer Groups For Your Success
EP155
EP155 · Aug 27, 2019

Jeremy Miller - Why Your Business Name Is Important

30-sec brief
EP155: Jeremy Miller - Why Your Business Name Is Important
EP154
EP154 · Aug 20, 2019

Teresa Slack and Kellie Parks - The Benefits of Bookkeeping Conferences

30-sec brief
EP154: Teresa Slack and Kellie Parks - The Benefits of Bookkeeping Conferences
EP153
EP153 · Aug 13, 2019

Jessica Fox - Why It’s Important To Empower Your Clients

30-sec brief
EP153: Jessica Fox - Why It’s Important To Empower Your Clients
EP152
EP152 · Aug 6, 2019

Jesse Wood - Why Automation Is Crucial To Your Business

30-sec brief
EP152: Jesse Wood - Why Automation Is Crucial To Your Business
EP151
EP151 · Jul 30, 2019

Dianna Thorne - Business Success Tips From An Accountant

30-sec brief
Learn various tips including different apps for accounting services.
EP150
EP150 · Jul 23, 2019

Amanda Quinn - How To Get Fit Even If You Have A Busy Life

30-sec brief
Learn the importance of moving your body and using it as a tool.
EP149
EP149 · Jul 16, 2019

Benoit Mercier - Effective Design Principles For A Successful Website

30-sec brief
Learn the different tools to use for a successful website design.
EP148
EP148 · Jul 9, 2019

Frances Ferguson - How To Take Care Of Your Mental Health

30-sec brief
Discover the importance of saying no and setting limits on how much time to work.
EP147
EP147 · Jul 2, 2019

Cora Lee Dunbar - Startup Tips For Your Bookkeeping Business

30-sec brief
Discover business startup tips such as how to attract clients.
EP146
EP146 · Jun 25, 2019

Meredith Bodgas - A Work-Life Balance Guide For Moms

30-sec brief
Learn tips including why having a day-to-day checklist is key.
← Prev 1 32 33 34 46 Next →
Member access

The podcast is free.
What makes it useful — that's membership.

Unlimited AI. The templates guests actually reference. A year of BKOS Marketing. The community of 43,000+ bookkeepers who've been where you are. All for less than one billable hour a month.

Free
$0 forever
Everything a listener needs
  • All 500+ podcast episodes
  • Basic show notes
  • 30-second AI briefs on every episode
  • Ask TSB — 3 questions per day
  • Free weekly newsletter
  • Summit live access
  • Limited community access
Create free account
More than 10× the value
$2,600+ $249
BKOS Marketing ($1,200) and Launchpad ($199) alone pay for 5+ years.
Your Host

Michael Palmer

Michael is the founder of The Successful Bookkeeper and a co-founder of Pure Bookkeeping. He hosts the TSB Podcast — 500+ episodes interviewing bookkeeping business owners, coaches, and operators. He doesn't bookkeep; he's spent 20+ years building the infrastructure that helps bookkeepers build real firms. Based in Richmond Hill, Ontario.

More about Michael

Your move.

Start free. Ask TSB three questions. If one answer is worth $29 to you, you already know what to do.

Start free