with Zach Montroy
30-second brief
Here's a line that stops you cold: culture always defaults to the worst behaviour you allow. On episode 390, Zach Montroy joins Michael to unpack what that really means for the person running a bookkeeping business — because if you're not self-aware, your team feels it before you do. Zach gets into the leadership blind spots quietly shaping your culture, and the principled shifts that change how your people show up. Plus, this episode is brought to you by Dext. Press play now, before your next team meeting — you'll lead it differently.
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Full transcript
Zach Montroy with Dext ad (Nov 21): Culture always defaults to the worst behavior that we allow. And I think that that's true of our leadership as well. If we're not principled, if we're not self-aware, then certainly we're not going to show up in a healthy
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EP 390