EP396: 2023 Year-In-Review Show!

Year In Review Show with Gusto ad (Dec 26): You're listening to The Successful Bookkeeper with your host, Michael Palmer. Listen each week as inspiring guests share their secrets of success to help you increase your confidence, work smarter, and build a business you love. This episode of The Successful Bookkeeper is brought to you by purebookkeeping.com, the proven system to grow your bookkeeping business. Welcome back to The Successful Bookkeeper Podcast. I am your host, Michael Palmer, and today's show is going to be a fun one. First off, I hope you're having a fantastic holiday season so far, and I can't believe that 2023 is nearly done and 2024 is right around the corner. Now we have a very special episode for you today. It's our Year in Review show, and it features an amazing group of guests including Debbie Roberts, who is the co-founder of Pure Bookkeeping all the way down under in Australia. We have Katrina Ehrsmann, CEO of Pure Bookkeeping Australia, of course from Australia. And from this side of the pond, if you're listening from North America, we have Florida Virtual Bookkeeper founder and American pure bookkeeping licensee Jessica Fox, and Finance.ly co-founder and Canadian pure bookkeeping licensee Teresa Slack. Ladies, welcome to the show. Thank you, Michael. Thank you. Thank you for having us. Thanks, Michael. It's nice to be here. You've been on many times, each of you individually, and as well in the year-end review, and always look forward to these. You know, sometimes it's— I kind kind of look forward to them, but I'm all like, I, I could use more of 2023, quite frankly. But we're nonetheless— we're here, we're talking about 2023, and I'd love to hear from each one of you. 2023, what was the big surprise for each of you? Let's start with Teresa.

Michael Palmer: Okay, awesome. Okay, so we, you know, at Finance.ly, we did have a few surprises this year, and there was some personal surprises as well. From a business perspective, for the first time ever, we won US-based awards, which was quite amazing. We were very surprised when we earned top 50 client account service firm North America. That, that was amazing. And my daughter got married, which was a big surprise. We weren't expecting that, which, so that made 2023 very memorable. But from a business perspective, I would say the biggest surprise that I continue to see is how much the world of e-commerce continues to grow. Even after the pandemic, we sort of anticipated that after the