EP315: Tanya Hilts - How To Build Your Bookkeeping Business Success

Ad Read: we would just let them know, you know, our expectations are no longer aligning, and so we feel that they would be better off with somebody else, which is fine. Again, it doesn't mean— because we're letting them go doesn't mean they're a bad person or a bad client. They're just not necessarily the right fit for us and our flows, which is frustrating for us, but it's also frustrating for them. You're listening to The Successful Bookkeeper with your host, Mychal Palmer. Listen each week as inspiring guests share their secrets of success to help you increase your confidence, work smarter, and build a business you love. This episode of The Successful Bookkeeper is brought to you by purebookkeeping.com, the proven system to grow your bookkeeping business. Welcome back to The Successful Bookkeeper Podcast. I'm your host, Michael Palmer, and today's show is going to be a fantastic one. Our guest is the founder of Cloud Business Services. She's also a sitting board member of the CPB Canada and was a host of the How to Become More Than Just a Bookkeeper webinar with our friends at LiveFlow recently. Tanya Hiltz, welcome to the show. Thank you, Michael. Happy to be here. Happy to have you. And it's been so long. I mean, we've— I know we've talked about having you on the show for a very long time. And I'm glad that we finally had the opportunity. Oh, absolutely. Absolutely. Yeah. No, and I'm very, very glad to be here. So timing worked out. The stars all aligned finally. Perfect. And Tanya, for those of our listeners that do not know who you are, please tell us a little bit about your career journey leading up to this point.

Okay. So that's always an interesting question because I have a very untraditional, which I think a lot of your listeners are probably the same, have a very untraditional traditional journey. I— this is my third career. I have been doing— dealing with taxes and compliance since 1997. I've been full in bookkeeping for 12 years, so that's since 2010. And prior to that, my history was insurance and customer service. So I ended up, of course, working at, um, an insurance office that had a Liberty Tax Center in there, which is how I got into the taxes and compliance. Dabbled within that, started a small part-time business, had my daughter and my husband said, why don't you do this full time? And I said, sure, let's do that. And that was— she is now 20 and that worked great. It was just strictly taxes because where we lived at that point in