EP305: Shelli Warren - Building Your Dream Bookkeeping Team

Michael Palmer: Small business owners do not have the time nor the energy to constantly be reaching back and dragging people up alongside them as the business grows. What they need is people who are ready to jump ahead and look back and say, hey, I see this coming around the corner. Here are my thoughts. Here's what I think we should do. You're listening to The Successful Bookkeeper. With your host, Michael Palmer. Listen each week as inspiring guests share their secrets of success to help you increase your confidence, work smarter, and build a business you love. This episode of The Successful Bookkeeper is brought to you by purebookkeeping.com, the proven system to grow your bookkeeping business. Welcome back to The Successful Bookkeeper Podcast. I am your host, Michael Palmer, and today's show is going to be a great one. Our guest is a team and leadership coach with bizchicks.com, and she is the host of the Stacking Your Team podcast, Shelley Warren. Welcome to the show. Hello, Michael. I'm so happy to be here. It's great to have you on the show. And yeah, we, we tried to do this before and the internet wasn't playing well, and I was like, ah, I know this was going to be a lot of fun having you on just from that brief conversation prior, but Let's get into it. Tell our audience a little bit about you and your career journey leading up to this point.

Shelli Warren (June 28): Well, thank you. I am a former corporate leader. I spent over 25 years serving technical teams at Procter Gamble. I live in a city called Brockville, Ontario, which is not too far from you. At all, Michael. And we had an incredible presence here in the community, as you can imagine, when there's a large employer with that kind of brand awareness and that kind of an impact. So I spent 25+ years at that Fortune 50 corporation where I came in initially learning core skills and then quickly shifted into learning technical skills and then learning how to lead. And, you know, that always starts with learning how to lead yourself first and then you can start to lead people. So I'd learned a lot about innovation, traveled the globe for the company, mainly leading highly technical teams. We have, of course, billion-dollar brands at Procter Gamble. And so some of the work that my team and I did was we led innovation projects for those multiple million-dollar brands that we have. So interesting career, and I like to tell people, that I had a wonderful career and now I'm having a second