EP510: Mark Murphy - The Five Roles Every Winning Team Needs

Mark Murphy (January 6th 2025): I'm not going to say people can't change. What I will say is that it is hard work to change attitude. Changing skills, super simple. Attitude, it's a losing battle for the vast majority of business leaders. You're listening to The Successful Bookkeeper with your host, Michael Palmer. Listen each week as inspiring guests share their secrets of success to help you increase your confidence, work smarter, and build a business you love. This episode of The Successful Bookkeeper is brought to you by purebookkeeping.com, the proven system to grow your bookkeeping business. Welcome back to The Successful Bookkeeper Podcast. I'm your host, Michael Palmer, and today's show is going to be a solid one. Our guest is a leadership expert and founder of Leadership IQ, here to talk about his new book, Team Players: The 5 Critical Roles You Need to Build a Winning Team. Mark Murphy, welcome to the show. Michael, thank you so much for having me on. It's a pleasure to be here. It is our pleasure completely. And just for the listener's sake, I was reading your bio and a little bit about you on your on your website, and I was like, wow, we could spend a whole podcast just giving an introduction to you. You've done so much. So maybe just give us a little snapshot of how you ended up doing what you're doing today.

Ad Read: So the short version is early in my career, I was doing turnaround work. So essentially, you know, a company is going to lose $200 million or whatever, needs to conduct some layoffs and, you know, sell off a line of business, whatever. And I was doing that work and started studying Okay, well, do companies actually get out of turnarounds? And if so, why? And, you know, the dirty little secret is once you enter that world of, you know, quote-unquote turnarounds, it's really hard to ever kind of reestablish the company again as like a, you know, an ongoing enterprise. And but the companies that did succeed, the biggest factor was just the quality of the leaders. And not just like the CEO, but like all the way down throughout the organization, the quality of the supervisors, the managers, the executives, directors, VPs, etc. And when they could get buy-in from their people, when they could keep people committed, when they were good solid people who invested in their employees' success and, you know, cared about seeing people actually grow and develop, that was the biggest predictive factor as to whether or not the company would