EP204: Maggie Craddock - How You Can Become A Better Problem Solver

Michael Palmer: So when you're dealing with challenges with other people, I'm always reminding them there's some things you cannot do alone. One thing you cannot do alone, to revisit the metaphor, is you cannot row a lifeboat through the icy waters of the Atlantic by yourself, right? And there's some really fascinating challenges that you're dealing with with clients, colleagues, bosses, you name it, that you really aren't going to be able to navigate as skillfully without getting feedback from people that you trust to be emotionally honest with you and objective because we simply can't see what we prefer not to see about ourselves and our own reactions without perspective. You're listening to The Successful Bookkeeper with your host, Michael Palmer. Listen each week as inspiring guests share their secrets of success to help you increase your confidence, work smarter, and build a business you love. This episode of The Successful Bookkeeper is brought to you by purebookkeeping.com, the proven system to grow your bookkeeping business. Welcome back to The Successful Bookkeeper Podcast. I am your host, Michael Palmer, and today's show is going to be A great one. Our guest is an executive coach who has worked with clients at all levels on the professional spectrum, from people entering the workforce to Fortune 500 CEOs. She is also the author of Lifeboat: Navigating Unexpected Career Change and Disruption. Maggie Craddock, welcome back to the show. Thank you, Michael. Glad to be here. It's great to have you, and I'm excited about this conversation. We, we had a little quick quick conversation prior to getting started with the recording. And I just think it's such an appropriate time to be talking about the work you do as well as this most recent book that you've written, because I'm sure many people have felt, uh, that they're in their own little lifeboat at times through the last couple of months. But before we get into all of that, Maggie, tell us a little bit about your career journey leading up to this point.

Maggie Craddock: Well, you know, Michael, for many years I was a portfolio manager on Wall Street, and I was helping people deal with all sorts of different international markets, and I learned a lot about taking risk and dealing with thoughts and emotions under pressure. And one of the main things I learned was what shifts in people's internal world when they're in a high-pressure situation making a high-stakes decision. As opposed to what's going on