EP486: Lynn Gagne-Webb – Building & Selling A Bookkeeping Firm - Part 1

Lynn Gagne-Webb: Welcome back to the Successful Bookkeeper Podcast. I'm your host, Michael Palmer, and today's show is going to be a great one. Our guest is the owner of Custom Bookkeeping and Consulting, Lyn Webb. Welcome to the show. Thank you. Nice to be here. It's great to have you and looking forward to having our listener get to know you. And let's maybe start there with, you know, how did you end up doing what you're doing today? Awesome. This is such a great industry. It's so dynamic. But just to sort of give you a bit of a history, years ago, and I mean years ago, I decided I wanted to be an accountant, went to school, right? And I kind of got about halfway through the education for accounting and I thought, I don't want to do this for the rest of my life. But I was already working in the corporate world in a, you know, in a good job where I was using those skills. Went back to school to become a computer programmer and I did about a year of that and I said, oh, I don't want to do this for the rest of my life. And then I returned back to the accounting education. So I feel like I've been doing this forever. Numbers are my jam. They always, always, it's just simply resonated with me. But what I really realized, I think, is that as opposed to accounting and becoming an accountant, what I really realized that what, and what I was good at was the operation, being in the trenches of the business and applying numbers to the business. So that's really where I kept my focus for, for the long, and I still do. I love hearing about customers' experience. And what they're doing to become a business, right? And how those numbers can really tell that story. So a bit of background is it's always been my jam, kind of did education a couple times over, you know, and for both computer programming and accounting. And here we are.

Michael Palmer: Yeah, well, those are, I mean, the computer programming and accounting both have numbers, less numbers with the computer programming. It's all ones and zeros, but yeah. You got to put them all together correctly, otherwise it doesn't work. Yeah. Well, that's cool. So you, you know, in your business website, you have a very big focus on a vision for supporting business owners. Where does that come from?

Lynn Gagne-Webb: You know, I did a video on this, which you probably are talking about, is on the front page of the website. And I think when I first got into business, when I decided to step away from the corporate world and