EP 491 Sep 16, 2025 9:00:00 AM

EP491: Jess Jensen - How To Differentiate Your Business Through Storytelling - Part 1

with Jess Jensen

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30-second brief
What if the reason your bookkeeping business blends into the crowd isn't your pricing — it's your silence? This week, Jess Jensen, co-founder of Copilot Communications, joins Michael to unpack why the owner's voice is the most underused growth lever in our industry. She's shaped digital presence for leaders at Microsoft, Qualcomm, and Adidas — and she breaks down the first two steps of her framework: defining your audience of one, and building a narrative platform you can actually stand on. If you've ever stared at a blank LinkedIn post wondering what to say, start here. Part one is live now.

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Show notes

"People are interested in other people. So you can talk about your practice or where you see perhaps the industry going down the road, but from a point of view that is informed and experienced and maybe has a little bit of vulnerability woven in.”
-Jess Jensen

Jess Jensen, co-founder of Co-pilot Communications, has helped leaders at Microsoft, Qualcomm, Adidas, and now small business owners across North America build their digital presence. In part one of this two-part series, she shares why personal storytelling is key to standing out in today’s crowded market.

In this interview, you'll learn…

  • Why personal voices connect more than brand voices
  • How storytelling humanizes small businesses
  • Ways to overcome fear & self-doubt

To learn more about Jess, click here.

Connect with her on LinkedIn.

For listeners of the show, Jess is offering quick, practical 25-minute reviews for business owners and senior leaders who think their profile might be holding them back. You'll get a real-time audit and a handful of actionable next steps. Openings begin the third week of October. No cost, no catch, just clarity. Here's the booking link.

Time Stamps

00:00 – Why people connect with personal stories
01:23 – Journey from global brands to co-founding Co-pilot Communications
03:16 – Helping executives build digital platforms
04:31 – Humanizing brands through leadership voices
06:47 – Applying storytelling to small businesses
09:52 – Overcoming fear & finding your voice
13:45 – Differentiation: “Differences sell, similarities don’t”
16:08 – Step 1: Define your “audience of one”
20:28 – Step 2: Clarify what you want to stand for
24:38 – Step 3: Practice creating content & iterate
25:41 – Step 4: Build relationships in the comments
26:46 – Preview of part two: Jess’s full four-step playbook

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Full transcript

EP491: Jess Jensen - How To Differentiate Your Business Through Storytelling - Part 1
EP 491