EP 479 Jun 24, 2025 9:00:00 AM

EP479: Jennifer Moss - How To Build A Happier Workplace - Part 2

with Jennifer Moss

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30-second brief
What if the fastest way to a happier team wasn't a wellness app or a breathing exercise — but positive gossip? In Part 2 with Jennifer Moss, workplace happiness expert and author of Unlocking Happiness at Work, she shares what Oxford's research actually found moves the needle: altruism, benevolent behaviors, and speaking kindly behind people's backs. You'll also hear why onboarding happens three times faster in high-trust environments, and a simple mindset shift that'll change how you drive, lead, and treat your clients. If you want a happier bookkeeping business starting Monday, this one's worth your walk.

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Show notes

“Don't choose happiness, because choosing happiness is a privilege for yourself that we don't always have. We can't always choose to be happy every day. That's not always in our ability, but we can choose happiness for others, and we can choose kindness. And so just choosing kindness will inevitably make you happier.”
- Jennifer Moss

In part two of our conversation with workplace happiness expert Jennifer Moss, we explore how kindness and connection create a lasting impact at work and beyond. This episode is a reminder that simple actions can ripple through your business in powerful ways.

In this interview, you’ll learn…

  • Why altruism—not apps—is the key to lasting workplace happiness
  • How “positive gossip” builds psychological safety
  • Practical ideas to shift from burnout to wellbeing, one act at a time

To learn more about Jennifer, click here.

Connect with her on LinkedIn.

Time Stamp

02:00 - Why psychological safety matters more than wellness trends
04:00 - Altruism is the real driver of workplace happiness
06:00 - Positive gossip boosts trust & team confidence
07:30 - Speaking kindly creates a safer work environment
09:00 - Lost wallet study shows people are more trustworthy than we think
10:30 - “No News” habit increased optimism & trust
12:00 - Low trust hurts happiness; abundance mindset helps
14:00 - Social fitness needs rebuilding after the pandemic
16:00 - A mindset shift helped Michael drop road rage
18:00 - Forgiveness & kindness improve wellbeing
20:00 - Kindness chains can spark major ripple effects
22:00 - Tiny acts of generosity can shift workplace culture

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Full transcript

EP479: Jennifer Moss - How To Build A Happier Workplace - Part 2
EP 479