EP 191 May 5, 2020 9:00:00 AM

EP191: Shrad Rao – Why You Need To Adapt To Scale Your Business

with Shrad Rao

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30-second brief
What does it take to build a payroll company your clients actually love? On this episode, Michael sits down with Shrad Rao, CEO of Wagepoint, who turned a manual payroll problem into a tech platform now serving 12,000 small businesses. Shrad shares how she validated the business before writing a single line of code, why she fires rude customers, and how her team rebuilt their software overnight to handle the wage subsidy. If you're ready to install systems that free up time for you and your clients — and work with people who actually have your back — this one's worth your 40 minutes.

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Show notes

Have a painkiller solution not a vitamin solution.

It means focus on a product or service that people have to have and not nice to have.

With that in mind and backed by his team, today’s guest built a company that he always wanted to work on.

Shrad Rao is the co-founder and CEO of Wagepoint, which simplifies the function of payroll to help small business owners while staying compliant with federal, state and local payroll regulations.

During this interview, you'll discover...

• The criteria for choosing a business

• The importance of adaptation in scaling your business

• The advantage of staying focused on small business customers

To learn more about Wagepoint, click here.

To connect with Shrad on LinkedIn, visit this link.

To follow him on Twitter, go here.

Full transcript

EP191: Shrad Rao – Why You Need To Adapt To Scale Your Business
EP 191