Practical, operator-to-operator writing from 20+ years of bookkeeping business-building — and a community of 43,000+ bookkeepers walking the same road.
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Customer service doesn’t have to be complicated. According to customer service expert and New York Times bestselling author Shep Hyken, it comes down to one simple idea: doing the right thing, every time. In an episode of The Successful Bookkeeper Podcast, Shep shares why great …
There’s a point where working harder...stops working. Most bookkeepers hit it without realizing: You put in extra hours You double-check...
The bookkeepers who thrive today aren’t just recording numbers — they’re bringing much more to the table. You're in a precarious position...
Inspired by Stephen Covey’s bestselling book, I started thinking about what these habits look like in the world of bookkeeping. Be...
It’s an uncomfortable question. But it’s one every bookkeeper should ask. Imagine you’re a business owner scrolling LinkedIn looking for...
And too many bookkeepers confuse the two. Why? Because bookkeeping is a technical skill. Getting clients is a communication skill. One is...
Most bookkeepers spend years mastering reconciliations, reporting, compliance, and cleanup work. But no one teaches you how to: generate...
It’s easy to look at other bookkeepers and think: “They charge more than I do.” “They have better clients.” “They’ve figured something out...
This is one of the hardest lessons to learn as a bookkeeper. Saying yes to the wrong client can quietly cost you - much more than saying no...
Simple question - uncomfortable answer. If you’re billing by the hour, you’re selling time. And time has a ceiling. There are only so many...
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