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The Successful Bookkeeper Podcast

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Ask TSB · 3 episodes · 1 article
Preview
How do I raise my prices without losing clients?
Answer

Across the episodes, the bookkeepers who raised prices successfully did three things in common — and the order matters.

1. They got crystal clear on the value before the conversation. Every pricing shift in the library happens at a catalyst moment, not from learning a methodology. For Kimme Lafayette it was COVID hitting her cash flow. For Dan Baker it was a client doing $600K in revenue with a $19K T4 — the number was undeniable.

2. They structured the conversation as an invitation, not an announcement. Brad Wolford's "reverse opt-out" letter is the cleanest template: clients had to opt out of the new pricing, not in. Almost nobody opted out.

3. They accepted that some clients would leave — and that's the point. The clients who don't pay more are usually the clients draining your evenings and weekends. Letting them walk is what unlocks the capacity for the next tier.

2 of 3 free questions used today Members ask unlimited questions — plus download Brad's actual letter as an Action Pack.
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EP337
EP337 · Dec 27, 2022

2022 Year In Review Show!

30-sec brief
In our special Year in Review episode, Michael talks to a panel of incredible guests about the ups and downs of the industry this past year, and the future trends facing us in 2023.
EP336
EP336 · Dec 20, 2022

Nikki Rausch - How To Build Your Dream With The Help Of Your Team

30-sec brief
Nikki Rausch, CEO of Sales Maven, talks about the importance of hiring people to do the things we can’t, and how to build teams of people that complement and make each other stronger.
EP335
EP335 · Dec 13, 2022

Michael Alliman - Part 2:How To Dig Into The Power Of Your Niche

30-sec brief
In part 2 of our interview with Michael Alliman, he digs into the potential that can be unlocked when businesses find and focus on their niche.
EP334
EP334 · Dec 6, 2022

Michael Alliman - Part 1:How To Find Your Rhythm Of Success

30-sec brief
Michael Alliman, owner of Alliman Business Group and Reconcile Bookkeeping, talks about overcoming the things you think are holding you back to find your own rhythm of success.
EP333
EP333 · Nov 29, 2022

Carice Anderson - How To Build Relationships For A Sustainable Bookkeeping Business

30-sec brief
Carice Anderson, a workplace diversity and inclusion expert and author, talks about the need to build connections so we can recognize the gaps and fill them with people who complement the skills we lack.
EP332
EP332 · Nov 24, 2022

Spotlight - Omry Man - How Automation Can Save Your Bookkeeping Relationships

30-sec brief
Omry Man, co-founder of Anchor, discusses the power of automation and consistency to reduce friction in your business relationships.
EP331
EP331 · Nov 22, 2022

Elisa Schmitz - How To Practice Resilience In Your Personal & Professional Life

30-sec brief
Elisa Schmitz, founder and CEO of 30seconds.com, and author of the new book, Become the Fire, shares how to embrace failure as a tool for learning and shifting mindsets from ones based on fear to abundance and growth.
EP330
EP330 · Nov 15, 2022

Sharon Francisco - The Firms Of The Future:A Road Map To Success

30-sec brief
Australian bookkeeping business mentor, Sharon Francisco talks about the need for belief and confidence when building a business and shares the key assets that will set the firms of the future apart.
EP329
EP329 · Nov 8, 2022

Dr. Elizabeth Moran - How To Embrace Change To Elevate Your Leadership

30-sec brief
Dr. Elizabeth Moran, an experienced leader, consultant, and coach, talks about helping teams and organizations navigate and evolve through complex changes.
EP328
EP328 · Nov 1, 2022

Shelli Warren - How To Upgrade Your Leadership Skills

30-sec brief
Shelli Warren, team and leadership coach with Biz Chix and host of the Stacking Your Team podcast, talks about developing people into leaders.
EP327
EP327 · Oct 27, 2022

Spotlight - Lasse Kalkar - Transforming Your Bookkeeping With Automated Services

30-sec brief
Lasse Kalkar, founder and CEO of LiveFlow, discusses how automated systems can help you save time and offer better value and advice to your clients.
EP326
EP326 · Oct 25, 2022

Andrea MacKenzie - How To Create A Conscious Leadership Mindset

30-sec brief
Andrea MacKenzie, founder of Lead with Harmony discusses how to build a conscious leadership mindset, to help you create the right conditions to find, train and trust the right people in your business.
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Michael Palmer

Michael is the founder of The Successful Bookkeeper and a co-founder of Pure Bookkeeping. He hosts the TSB Podcast — 500+ episodes interviewing bookkeeping business owners, coaches, and operators. He doesn't bookkeep; he's spent 20+ years building the infrastructure that helps bookkeepers build real firms. Based in Richmond Hill, Ontario.

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