" I'm not gonna say people can't change. What I will say is that it is hard work to change attitude. Changing skills, super simple. Attitude, it's a losing battle for the vast majority of business leaders.”
- Mark Murphy
Welcome to 2026 and the 10th anniversary year of our podcast!
In this episode, Mark Murphy, founder of Leadership IQ, shares how to hire better and build teams that actually work. He explains why most hiring problems come down to attitude and outlines the five roles every strong team needs.
In this interview, you’ll learn:
•The five roles every winning team needs
• How to ask interview questions that reveal real behaviour
• Why attitude—not skills—is behind most failed hires
To learn more about Mark and Leadership IQ, click here.
Connect with him on LinkedIn.
Time Stamp
00:00 Mark shares why attitude makes or breaks new hires
04:10 The real reasons nearly half of new hires fail
08:30 How to ask interview questions that reveal the truth
14:30 Why managers ignore red flags & how to stop
20:20 The five roles every winning team needs
29:30 How business owners can stop trying to be “everything”
33:40 Adaptive hierarchy & better decision-making
37:50 Leading remote teams with clearer roles
44:10 Where to learn more about Mark Murphy & Leadership IQ
