EP361: Sally Helgesen - How To Bridge The Communication Divide

“What story are we telling ourselves about why they don’t get it? Then, finding a way around that and asking the question…what unites us?”
- Sally Helgesen

Communication is the cornerstone of business. Yet despite this many of us struggle to communicate with people different from ourselves. Not only that, but we also find it uncomfortable to effectively communicate our value and worth to others too.

So many of our issues arise out of a need to ‘prove’ our point of view. We are so busy trying to tell other people they are wrong; we stop living right. We withdraw from people different from ourselves or become just like them in our disregard for their opinion or their right to it. 

What would happen if instead of trying to tell people what to think, we focused inward, on removing our own internal barriers, and went out into the world open to different people and points of view? Focus not only on what we hope to get from others but what we could do to help them too.

Instead of saying older people can’t do this, or younger people don’t understand that, what would happen if we were open to lessons everyone of a different background has to teach? 

Sally Helgesen, who is an international bestselling author, speaker and leadership coach, is this episode’s featured guest. She has spent her career helping people create more inclusive businesses and networks, by focusing on what unites us, what is real, and what moves us forward, rather than the distracting influence of other media.

If you are struggling to communicate open-heartedly, this is the episode to get you ready to embrace who you are, and how you can be of service to others.

During this interview, you'll learn...

  • The value of overcoming our own self-narratives
  • How to express your value without arrogance
  • The importance of being open with people different from you

To find out more about Sally, click here.

Connect with her on LinkedIn and Twitter.

To buy her book, Rising Together: How We Can Bridge Divides and Create a More Inclusive Workplace, visit this link.

Time Stamps
01:40 - Getting inspired to write a new book
04:10 - Identifying the things that get in the way
08:28 - Understanding generational miscommunication 
12:52 - Bridging the communication divide 
20:32 - The 8 common triggers undermining us
27:36 - Connecting your value with your paycheck 
30:10 - Building an inclusive network  
35:40 - Learning more about Sally 

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Business Management