EP 264 Sep 28, 2021 9:00:00 AM

EP264: Geraldine Carter- The Mindset of a Successful Bookkeeper

with Geraldine Carter

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About Geraldine Carter

Geraldine Carter is a business coach for CPAs who need help getting off the tax hamster wheel. Her clients routinely add multiple 5-figure engagements to their books within the first few months of working together, while spending less time at the office. Her podcast, Business Strategy for CPAs has more than 100,000 downloads and is ranked in the top ten podcast for CPAs, by Apple Podcasts.

Geraldine holds a BS in Engineering from Cornell University, is the co-founder and CFO of a company where her cashflow forecasting models resulted in millions of dollars for climate change efforts. In her free time, she can be found mountain biking forested trails or running after her two small children in her hometown of Ketchum, ID.

30-second brief
Your client doesn't care about bank rec. They don't care about AP, AR, or monthly write-up. So why are you selling it to them? This week, Geraldine Carter — founder of She Thinks Big Coaching — joins Michael to unpack why bookkeepers leave money on the table every time they lead with deliverables instead of outcomes. You'll hear the simple exercise that rewrites your sales conversations, why hourly billing is quietly toxic to your bookkeeping business, and how niching lets you spot the problems clients don't even know they have. If you've been working too hard for too little, start here.

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Show notes

The biggest driver of success is your mindset.

Owner of She Thinks Big Coaching, Geraldine is a business strategist and coach for CPAs. Her passion is empowering business owners to unleash their full potential.

She joins us this week to talk about what a successful mindset looks like, and shares tips on how to grow your business.

During this interview, you'll learn...

  • Why it’s important to get into your clients’ shoes to really understand their needs
  • How your mindset could be stunting your business’ growth
  • Why focusing on outcomes versus deliverables is a better marketing strategy

Learn more about Geraldine on her website.

Connect with her on LinkedIn.

A SPECIAL ANNOUNCEMENT for Successful Bookkeeper podcast listeners!!

Join us December 2nd, 2021 at The Successful Bookkeeper Summit - a two-day free virtual event featuring inspiring speakers from the bookkeeping, accounting and business worlds!

To save your free spot, CLICK HERE.

Time Stamps

1:50 - Geraldine’s career journey & challenges she faces as a small business owner

5:20 - Taking an empathetic approach to understanding your customers’ needs

13:34 - The thinking rut that bookkeepers can get trapped in

30:02 - How the positive power of being fed up can help steer you in the right direction

Full transcript