EP179: Justine Lackey - How To Keep Your Staff Happy & Productive

Overnight success is a rarity.

Most of the time, when we hear an “overnight success” story, we find out later that the “overnight success” had been years in the making.

It takes hard work and time.

Our guest has definitely used both to build her success.

For over 17 years, Justine Lackey was the owner of Good Cents Bookkeeping which provided professional bookkeeping services to artists, creative professionals, and small businesses.

It was a bookkeeping company that focused on an "atmosphere of excellence" that provided consistent, reliable, excellent end results for clients, and had a "Mom Army" of talented and loyal female staff.

During the interview, you'll discover...

  • The importance of employee retention

  • How to have a dream client

  • The pros and cons of hourly-based versus value-based pricing

To learn more about Justine, visit this link.

To visit her business website, check this out.

To connect with her on LinkedIn, go here.