Cookie Policy
Effective date: April 19, 2026 · Last updated: September 13, 2026
Legal Home›Cookie Policy
1. Introduction
A cookie is a small text file that a website places on your device to remember things between visits — whether you're logged in, what's in your cart, how you got to the site. We use cookies (and a few similar technologies like local storage and pixels) to run The Successful Bookkeeper website and community, keep them secure, and understand how people use them.
This page lists every cookie we set, who provides it, what it does, and how long it lasts. For the bigger picture on how we handle personal data, see our Privacy Policy.
2. Types of cookies we use
We group cookies into four categories:
- Strictly Necessary — required to run the site and the community (login, security, checkout). You can't turn these off; without them the site wouldn't work.
- Functional — remember your preferences and improve your experience (for example, keeping you logged in to the community).
- Analytics — help us understand how visitors find and use the site, so we can make it better. Aggregated, not tied to you personally where we can help it.
- Marketing — measure the performance of our marketing and support advertising on platforms like Facebook and Instagram.
3. Cookies we set
Below is our full cookie inventory. Some cookies are set by us; most are set by the third-party services we use to run the site. Each third party's own privacy policy governs their use of the information collected.
| Cookie | Provider | Purpose | Duration | Category |
|---|---|---|---|---|
__cf_bm |
Cloudflare | Distinguishes humans from bots. Used to protect the site from automated abuse. | 30 minutes | Necessary |
_cfuvid |
Cloudflare | Supports Cloudflare's rate-limiting and bot-detection features. | Session | Necessary |
| Session cookies | BKOS | Keeps you logged in to the community platform and maintains your session state. | Session / up to 30 days if "remember me" | Necessary |
spiffy_* |
Spiffy | Maintains the checkout session during a purchase. Remembers cart state and processes payment. | Session | Necessary |
hubspotutk |
HubSpot | Identifies unique visitors and tracks them across sessions. Links form submissions to a single contact record. | 13 months | Analytics |
__hstc |
HubSpot | Main analytics cookie. Stores first-visit timestamp, last-visit timestamp, visit count, and current session timestamp. | 13 months | Analytics |
__hssc |
HubSpot | Tracks sessions. Updated each time you view a page on the site. | 30 minutes | Analytics |
__hssrc |
HubSpot | Tells HubSpot whether the visitor has restarted their browser. Supports accurate session counting. | Session | Analytics |
messagesUtk |
HubSpot | Recognises visitors who have chatted with us via the HubSpot live chat tool, so we can continue the conversation. | 13 months | Functional |
_ga |
Google Analytics 4 | Distinguishes unique users for analytics reporting. | 2 years | Analytics |
_ga_* |
Google Analytics 4 | Persists session state for a specific GA4 property. | 2 years | Analytics |
_fbp |
Meta (Facebook) | Identifies browsers for ad delivery and measurement by the Meta Pixel, which we use to measure the performance of our Facebook and Instagram campaigns. | 3 months | Marketing |
If we add, remove, or change any of these cookies, we'll update this page and the "Last updated" date at the top.
4. How to manage cookies
You're in control. Every major browser lets you block, delete, or be notified about cookies. Blocking all cookies will affect parts of this site and most others — the community platform, for example, won't work without session cookies.
4.1 Opt out of specific analytics and advertising
- Google Analytics: Install the GA opt-out browser add-on.
- Meta (Facebook) ads: Manage your ad preferences.
- Interest-based advertising generally: Digital Advertising Alliance opt-out and Your Online Choices (EU).
4.2 Do Not Track
Some browsers let you send a "Do Not Track" signal. There's no universal agreement on what websites should do with that signal, and we don't currently respond to it — but you can use the tools above to get the same effect.
5. Changes to this policy
We'll update this page when we add or change a cookie, a provider, or a category. If a change is material, we'll flag it on the site before it takes effect.
6. Contact us
Questions about this Cookie Policy — or how we handle personal data more generally — should go to:
Email: privacy@thesuccessfulbookkeeper.com
Mail: The Successful Bookkeeper Global Inc.
120 East Beaver Creek Road, Suite 200
Richmond Hill, Ontario L4B 4V1
Canada