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The Successful Bookkeeper Podcast

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Ask TSB · 3 episodes · 1 article
Preview
How do I raise my prices without losing clients?
Answer

Across the episodes, the bookkeepers who raised prices successfully did three things in common — and the order matters.

1. They got crystal clear on the value before the conversation. Every pricing shift in the library happens at a catalyst moment, not from learning a methodology. For Kimme Lafayette it was COVID hitting her cash flow. For Dan Baker it was a client doing $600K in revenue with a $19K T4 — the number was undeniable.

2. They structured the conversation as an invitation, not an announcement. Brad Wolford's "reverse opt-out" letter is the cleanest template: clients had to opt out of the new pricing, not in. Almost nobody opted out.

3. They accepted that some clients would leave — and that's the point. The clients who don't pay more are usually the clients draining your evenings and weekends. Letting them walk is what unlocks the capacity for the next tier.

2 of 3 free questions used today Members ask unlimited questions — plus download Brad's actual letter as an Action Pack.
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Page 19 of 29
EP312
EP312 · Aug 9, 2022

Lyla Smith - Bookkeeping Mastery:Getting Back To The Basics

30-sec brief
Mutch More Accounting and Bookkeeping owner, Lyla Smith, discusses the value of knowing your worth, how to work with communities to help lift others up, and the importance of lifelong learning.
EP311
EP311 · Aug 2, 2022

Amanda Hamilton - Delegating Your Tasks With Intention

30-sec brief
Amanda Hamilton, Founder of Hamilton Raye, shares how connecting the right people based on experience and personality can help you free up valuable time and energy.
EP310
EP310 · Jul 26, 2022

Minda Zetlin - Creating A Healthy Work-Life Balance

30-sec brief
Minda Zetlin, author of Career Self-Care and writer at Inc.com shares how to help you lead a more healthy, balanced life.
EP309
EP309 · Jul 19, 2022

Lora Lonesberry - How To Efficiently Run Your Bookkeeping Business - Part 2

30-sec brief
Lora Lonesberry, owner of Positive Statements, shares what it means to find your passion and improve the efficiency of your bookkeeping business.
EP308
EP308 · Jul 12, 2022

Lora Lonesberry - Building Bookkeeping Relationships & Knowing Your Value - Part 1

30-sec brief
Lora Lonesberry, owner of Positive Statements discusses the value of immersing yourself in your industry, finding the right mentors to unlock your potential and diversifying your business to minimize risks.
EP307
EP307 · Jul 5, 2022

Christina Springstead - Taking the Leap into your Dream Future

30-sec brief
Christina Springstead, owner of Springstead Solutions and Accelerate 2 Advisor Program super ambassador, talks about the power of transformation, having faith in yourself, and taking the leap into your dream future.
EP306
EP306 · Jun 30, 2022

Spotlight - Martin Chee - Elevating Your Bookkeeping With Automation

30-sec brief
Our guest, Martin Chee, CFO and Co-founder of Amaka, talks about the role of automation and integration in creating more efficient businesses.
EP305
EP305 · Jun 28, 2022

Shelli Warren - Building Your Dream Bookkeeping Team

30-sec brief
Shelli Warren, leadership coach with Biz Chix, talks about effective leadership, learning from your clients and building a business pointed firmly at the future.
EP304
EP304 · Jun 21, 2022

Donna McGeorge - How To Master Your Time & Productivity

30-sec brief
Donna McGeorge, Australian productivity expert and author shares how to retrain your brain, protect your time and prevent you from getting overwhelmed.
EP303
EP303 · Jun 16, 2022

Spotlight - Jasen Stine & Jim Buffington - Building A Bookkeeping Business With Impact!

30-sec brief
Our guests, Jasen Stine and Jim Buffington will describe how you can create an impactful bookkeeping business.
EP302
EP302 · Jun 14, 2022

Alicia Katz Pollock - How The Right Training Can Transform Your Bookkeeping Business

30-sec brief
Royalwise co-founder, Alicia Katz Pollock talks about the value of continuous learning, how to embrace change, and the importance of connecting with communities.
EP301
EP301 · Jun 7, 2022

Dr. Sue Haywood - Overcoming Risk & Failure To Redefine Workplace Culture

30-sec brief
Dr. Sue Haywood, a retention and workforce productivity expert, discusses reframing failure and redefining workplace culture in the virtual world.
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Your Host

Michael Palmer

Michael is the founder of The Successful Bookkeeper and a co-founder of Pure Bookkeeping. He hosts the TSB Podcast — 500+ episodes interviewing bookkeeping business owners, coaches, and operators. He doesn't bookkeep; he's spent 20+ years building the infrastructure that helps bookkeepers build real firms. Based in Richmond Hill, Ontario.

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