"At some point in the future, somebody's going to be watching a movie about our era and there's going to be a human bookkeeper. And they're going to turn to their parents 20 years from now, and they're gonna say, 'Bookkeepers used to be people? That's so weird. I thought they were always artificial intelligence. I thought they were always computers.'"
- Joe Woodard
In this spotlight episode, founder of Scaling New Heights, Joe Woodard shares a clear view of where the bookkeeping profession is heading as AI reshapes the industry. He breaks down how service models are evolving, why advisory must be structured differently, and what practical steps you can take today to stay relevant and valuable plus much more!
In this episode, you’ll learn:
To learn more about Joe, visit his LinkedIn profile here.
To get your ticket for Scaling New Heights, click this link.
Time Stamps
00:53 – Introduction to Joe Woodard & what’s new since his last visit
02:15 – Why advisory is becoming the core value in bookkeeping
04:20 – Moving from pricing tiers to service “swim lanes”
06:04 – Breaking down transactional, controllership, FP&A & outsourcing
08:26 – How subscription models change pricing & scope conversations
10:16 – Why managing scope is harder than managing profitability
12:11 – How to handle scope creep using swim lane language
15:23 – Pricing differences for small versus larger clients
16:22 – The impact of AI on bookkeeping & accounting
18:03 – Book recommendations to understand the future of work
20:14 – The “Hidden Figures” lesson every bookkeeper should understand
22:18 – Two paths to adopt AI in your firm
25:41 – Native AI tools versus AI layered on existing platforms
28:34 – How to protect client data when using AI
32:21 – Practical advice for using tools like ChatGPT safely
35:36 – Scaling New Heights conference & what to expect
Your expertise has more value than you think, so Own Your Authority at The Successful Bookkeeper Summit 2026!
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