---
title: "EP479: Jennifer Moss - How To Build A Happier Workplace - Part 2"
description: Workplace happiness expert Jennifer Moss shares why altruism, trust, and small daily actions create stronger, safer, and more connected teams.
---

[Episodes: Listen Now to The Successful Bookkeeper Podcast — The Successful Bookkeeper ](https://www.thesuccessfulbookkeeper.com/podcast)

# [EP479: Jennifer Moss - How To Build A Happier Workplace - Part 2](https://www.thesuccessfulbookkeeper.com/podcast/jennifer-moss-with-succession-security-part-2-workplace)

 Written by [Michael Palmer](https://www.thesuccessfulbookkeeper.com/podcast/author/michael-palmer) | Jun 24, 2025 1:00:00 PM

**“Don't choose happiness, because choosing happiness is a privilege for yourself that we don't always have. We can't always choose to be happy every day. That's not always in our ability, but we can choose happiness for others, and we can choose kindness. And so just choosing kindness will inevitably make you happier.”**  
**- Jennifer Moss**

In part two of our conversation with workplace happiness expert Jennifer Moss, we explore how kindness and connection create a lasting impact at work and beyond. This episode is a reminder that simple actions can ripple through your business in powerful ways.

In this interview, you’ll learn…

- **Why altruism—not apps—is the key to lasting workplace happiness**
- **How “positive gossip” builds psychological safety**
- **Practical ideas to shift from burnout to wellbeing, one act at a time**

To learn more about Jennifer, click [**here**](https://www.jennifer-moss.com/).

Connect with her on [**LinkedIn**](https://www.linkedin.com/in/jenleighmoss/).

**Time Stamp**

02:00 - Why psychological safety matters more than wellness trends  
04:00 - Altruism is the real driver of workplace happiness  
06:00 - Positive gossip boosts trust & team confidence  
07:30 - Speaking kindly creates a safer work environment  
09:00 - Lost wallet study shows people are more trustworthy than we think  
10:30 - “No News” habit increased optimism & trust  
12:00 - Low trust hurts happiness; abundance mindset helps  
14:00 - Social fitness needs rebuilding after the pandemic  
16:00 - A mindset shift helped Michael drop road rage  
18:00 - Forgiveness & kindness improve wellbeing  
20:00 - Kindness chains can spark major ripple effects  
22:00 - Tiny acts of generosity can shift workplace culture

**This episode is brought to you by our great friends at [Succession Security](https://successionsecurity.com/)!**

**What if you couldn’t work tomorrow?  Who would step in to manage your clients and keep your income flowing?**

**That’s where Succession Security comes in. Think of it as ‘insurance’ that pays out in labor. **

**If an unexpected emergency strikes—whether it’s an illness, accident, or even a family crisis—Succession Security ensures your business keeps running. They step in to manage operations, communicate with clients, and protect everything you’ve built.**

**Learn more and start your business continuity plan today at [successionsecurity.com](https://successionsecurity.com/).**

 

[View full post](https://www.thesuccessfulbookkeeper.com/podcast/jennifer-moss-with-succession-security-part-2-workplace)

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